Shipping Rates

Shipping Rates & Delivery Information

At [Your Website Name], we strive to provide reliable and transparent shipping options to get your products to you safely and efficiently. We work with trusted local and international courier partners to ensure your order arrives in good time.

How Shipping Costs Are Calculated

Shipping costs are primarily determined by:

• Weight and Dimensions: Heavier and bulkier items generally cost more to ship. We use standard volumetric weight calculations where applicable.
• Destination: Costs vary significantly between domestic (within Malawi) and international shipments.
• Shipping Method/Speed: Expedited services will incur higher costs compared to standard delivery.
• Value of Contents: For higher-value items, insurance may be included or an additional cost, which will be factored into the shipping rate.

Domestic Shipping (Within Malawi)

We offer shipping services to all major cities and towns across Malawi, including Lilongwe, Blantyre, Zomba, and Mzuzu.

Estimated Delivery Times:

• Standard Shipping: [X-Y] business days (e.g., 3-7 business days)
• Express Shipping: [A-B] business days (e.g., 1-2 business days for major cities, 2-3 for other areas)

Domestic Shipping Rates:

Shipping rates for domestic orders will be calculated at checkout based on the weight, dimensions, and your specific delivery address. Here's a general guide:

Please note: These are estimated rates and may vary based on the exact delivery location within Malawi.

International Shipping

We are delighted to offer international shipping to various countries worldwide.

Estimated Delivery Times:

• Standard International: [X-Y] business days (e.g., 7-21 business days)
• Express International: [A-B] business days (e.g., 3-10 business days)

International Shipping Rates:

International shipping rates are calculated at checkout based on the destination country, package weight, and dimensions. Due to the wide variation in international rates, we recommend using our shipping calculator on the cart page or proceeding to checkout to see the exact cost for your order.

Important Notes for International Orders:

• Customs Duties & Taxes: All international orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are not included in our shipping rates and are the responsibility of the recipient. Please check with your local customs office for more information before placing your order. Malawi generally applies VAT/GST (16.5%) and import duties on most goods.
• Currency: All prices on our website are in Malawian Kwacha (MWK). International customers will be charged in MWK, and your bank will convert this to your local currency.
• Customs Documentation: We provide all necessary documentation for customs clearance. However, delays can sometimes occur due to customs processing in the destination country.
• Tracking: All international shipments include tracking information.

General Shipping Information

• Order Processing Time: Orders are typically processed and dispatched within [1-2] business days of payment confirmation.
• Tracking Your Order: Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package.
• Delivery Attempts: Our courier partners typically make [e.g., 2-3] delivery attempts. If delivery is unsuccessful, the package may be held at a local depot for pickup or returned to us. Additional charges may apply for re-delivery.
• Packaging: We ensure all items are securely packaged to prevent damage during transit.
• Non-Working Days: Please note that Saturdays, Sundays, and public holidays in Malawi are non-working days and may affect delivery times.

Need Assistance?

If you have any questions about our shipping rates or need assistance with your order, please do not hesitate to Contact Us. We're here to help!

Last Updated: June 5, 2025